Shipping policy

Shipping Policy
Last updated: September 2026
Processing TimeAll orders are processed within 2–5 business days of payment confirmation. Orders are not processed on weekends or public holidays. You will receive an email notification with your tracking information once your order has been dispatched.
Shipping DestinationsWe ship worldwide from Egypt. All international orders are welcome.
Estimated Delivery TimesDelivery windows vary by destination:
• Middle East & North Africa: 7–14 business daysEurope: 10–20 business daysNorth America: 14–21 business daysAsia Pacific: 14–21 business daysRest of World: 14–28 business daysThese are estimates and may vary due to customs processing, local postal delays, or peak seasons.
Shipping CostsWe currently offerfree international shippingon all orders.
Customs, Duties & Import TaxesYour order may be subject to import duties, taxes, or customs fees upon arrival in your country. These charges are the sole responsibility of the customer and are not included in your order total. We recommend checking with your local customs office for any applicable fees before placing your order.
Order TrackingOnce your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website or at17track.net.
Lost or Delayed OrdersIf your order has not arrived within the estimated delivery window, please contact us at [your support email] and we will investigate with the carrier on your behalf.